Your Questions, Answered:
At The Rosarium, we specialize in Premium Ecuadorian Roses and Luxury Floral Arrangements Designed to elevate life’s most meaningful moments. Here are some answers to the most common questions about our flowers, delivery, care, and services.

  • Yes. We offer same-day delivery across the Greater Toronto Area for orders placed before our daily cutoff time (12 pm). Availability may vary during high-volume holidays such as Valentine’s Day, Mother’s Day, and International Women’s Day.

  • Absolutely. Next-day delivery is available for all online orders placed after the same-day cutoff time.

  • No. As a luxury floral brand specializing in premium roses, we do not offer free delivery. Delivery fees are calculated at checkout based on location and ensure our flowers arrive fresh and professionally handled.

  • Yes. You can schedule deliveries days or weeks in advance directly through our online ordering system.

    This is ideal for:

    • Birthdays

    • Anniversaries

    • Corporate gifts

    • Weddings and events

    • Holiday surprises

  • While we cannot guarantee exact delivery times due to routing and traffic conditions, we do our best to accommodate requests. Deliveries are typically made within designated delivery windows.

  • The Rosarium sources premium Ecuadorian roses, widely considered the finest roses in the world. These roses are grown at high altitudes near the equator, producing:

    • Larger blooms
    • Longer stems
    • Richer colors
    • Longer vase life

    Our roses are carefully selected for luxury quality and visual impact.

  • With proper care, Rosarium roses typically last 7–14 days, sometimes longer depending on the variety and environment.

  • Yes. While roses are our specialty, we also offer:

    • Dutch tulips
    • Lilies
    • Orchids
    • Seasonal mixed bouquets
    • Luxury greenery arrangements

    Selections vary based on season and availability.

  • Absolutely. Custom floral designs are one of our specialties.

    You can customize:

    • Flower types
    • Color palette
    • Size of arrangement
    • Wrapping style
    • Vase options

    For custom orders, contact the store directly or request a design consultation.

  • To extend the life of your roses:

    1. Trim stems at a 45-degree angle before placing in water

    2. Use a clean vase with fresh water

    3. Add flower food when available

    4. Keep flowers away from direct sunlight and heat sources

    5. Replace water every 1–2 days

  • Yes. Roses often have guard petals on the outside to protect the bloom during transport. Removing them allows the flower to open more beautifully.

  • Yes. The Rosarium provides luxury floral design services for:

    • Weddings
    • Corporate events
    • Brand activations
    • Private parties
    • Galas and charity events

    We work with planners and venues to create fully customized floral experiences.

  • Yes. Businesses can subscribe to weekly or bi-weekly floral deliveries to enhance offices, restaurants, hotels, and retail spaces.

    Our corporate floral program is perfect for:

    • Reception areas
    • Boardrooms
    • Hospitality venues
    • Luxury retail environments

  • Café Rosarium is a luxury café and floral concept located in Yorkville, blending specialty coffee, pastries, and flowers into a unique lifestyle experience.

    Guests can enjoy:

    • Specialty coffee drinks
    • Floral-inspired beverages
    • Fresh pastries
    • Boutique flower shopping

  • We accept:

    • Credit cards
    • Debit cards
    • Online payments through our website & Email Transfer
    • In-store payment options

  • If the recipient is unavailable, our drivers may:

    • Leave the flowers in a safe location
    • Leave them with a concierge or neighbor
    • Contact the recipient for instructions

  • Please contact us directly do that we can give you instructions on how to revive them, if that does not work our team will try to identify the issue and replace the roses as part of our Quality Guarentee

  • Because flowers are perishable products, refunds are handled case-by-case. If you experience an issue with your order, please contact us and we will do our best to resolve it.

  • Our team would be happy to help.

    Visit us in store or contact us through our website.